Below are some commonly asked questions. If you have any questions please email us @ [email protected] or call 330-353-8686.
Q: What size are the pillows?
A: They are 16" x 16" or 12" x 18" depending on the design and are 100% polyester and are machine washable.
Q: Where is my brand located on the pillow?
A: It is located on the lower back of the pillow. Click Here to view!
Q: Is the pillow form included with the pillow cover?
A: Yes, they are also machine washable.
Q: Do you have phone number?
A: Yes, you can either call or text @ 330-353-8686.
Q: How long will it take to receive my order?
Q: How long will it take to receive my order?
A: We ship pillows out next day. Once it's ship it normally takes two to three days.
Q: How much does shipping cost.
A: Shipping is Free via USPS First Class Mail.
Q: Do you accept checks.
A: Yes we do. Make checks payable to John Hopple. Mail to 2883 Cheshire Cir. Canton, Ohio.
Q: What is your return policy?
A: Due to the pillow being customized, returns are not accepted unless they are damaged or an error in printing on our part. In this case please email us a photo and explanation to [email protected]. In this case a new pillow cover will be sent out at no cost to you.
Q: Do you accept checks.
A: Yes we do. Make checks payable to John Hopple. Mail to 2883 Cheshire Cir. Canton, Ohio.
Q: What is your return policy?
A: Due to the pillow being customized, returns are not accepted unless they are damaged or an error in printing on our part. In this case please email us a photo and explanation to [email protected]. In this case a new pillow cover will be sent out at no cost to you.